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Pen and ink illustration of a Cornish harbour town, its cottages and fishing boats

Original research

Cornwall Small Business Website Audit 2026

We looked up 1,705 Cornwall small businesses and checked each one for a website. Half don’t have one. Of the ones that do, most are missing the basics that help Google find them. All the numbers are below, split by trade and by town.

By Craig Fearn, Outcome Digital Marketing. July 2026. Free to cite with a link back.

The headline findings

We sampled 1,705 Cornwall businesses from their Google listings. The website figures cover all of them. The on-page figures cover the 741 sites that actually loaded.

50%

of Cornwall small businesses have no website at all

1 in 8

of the sites that do exist won't load (12.5% dead or broken)

40%

of live sites have no structured data, so search engines read them poorly

35%

have no meta description, the summary Google shows in results

34%

have no H1, a basic on-page heading

9%

aren't built for mobile (no responsive viewport)

Who has no website, by trade

The share of businesses in each trade with no website at all. Hair and beauty salons and garages are the least likely to be online. Restaurants are the most likely, which figures. People read a menu before they book a table.

Hair & beauty 74.3% (n=140)
Garages / auto repair 62.2% (n=288)
Builders 60% (n=30)
Plumbers 56.7% (n=231)
Electricians 54% (n=224)
Cafés 53.5% (n=344)
Restaurants 26.5% (n=442)

What this means

Whole trades in Cornwall are missing from the half of Google searches that are looking for something local. A plumber or a café with no website leans entirely on word of mouth and a map pin. For most of them a simple, fast website is the single biggest thing they could do, and it is the bulk of the work we take on.

Who has no website, by town

The same figure, split by town. Redruth stands out. Businesses in Truro and Falmouth are the most likely to have a site.

Redruth 79.8% (n=173)
Helston 50% (n=100)
Bodmin 49.5% (n=93)
Camborne 49.2% (n=246)
St Austell 48.6% (n=210)
Penzance 48.5% (n=171)
Newquay 46.5% (n=172)
St Ives 46.1% (n=152)
Falmouth 43.7% (n=174)
Truro 43% (n=214)

‘But I’ve got a Facebook page’

It is the most common reason we hear for skipping a website. A lot of the businesses in that missing half run a Facebook page instead and treat it as the same thing. It isn’t, and the gap has widened.

Start with who is online. Nationally, only 65% of UK sole traders have a website, against 93% of small companies and 99% of large ones.[1] The businesses most likely to skip a site are the one and two-person outfits, which is most of Cornwall.

Then reach. A Facebook page now reaches about 1.65% of its own followers per post.[2] That is roughly one in sixty. Unless you pay to boost the post, almost none of the people who followed you will see it, never mind anyone new.

And control. You don’t own the page. Meta decides who sees it and can change the rules, or lock the account, overnight. Your website is the one place you own outright, and the only one Google can rank when someone searches for what you do. When people are weighing up whether to buy, they still look for a business’s own site. In one large US survey it was the third most-used research source, behind only Google and Amazon.[3]

A Facebook page is worth having. It just can’t do a website’s job, and it never owns the audience for you. If you are running one instead of a site, that is the gap to close. Here is what a Cornwall website costs and covers.

  1. [1] GOV.UK, UK Business Data Survey 2024
  2. [2] Socialinsider, Facebook Benchmarks 2025
  3. [3] PowerReviews, Discovery to Purchase 2022 (US survey)

The sites that do exist are missing the basics

Now the sites that do exist. Of the 741 that loaded, a third or more are missing on-page basics that take minutes to add. One bit of good news: nearly all of them use HTTPS now, so that old ‘not secure’ warning has mostly gone.

No structured data (schema) 39.8%
No meta description 35.2%
No H1 heading 34.1%
Not built for mobile 9%
No or empty page title 7.3%

What this means

A missing meta description or heading won’t sink a business on its own. Together they mean Google reads the page badly and shows a weaker listing for it. These are quick fixes, and they are usually where our SEO work starts. Our Cornwall marketing statistics put the wider opportunity in context.

Methodology

We pulled 1,705 unique businesses from Google’s listings, through the DataForSEO Business Data API, across eight trades: plumbers, electricians, builders, restaurants, cafés, hair and beauty, garages and accountants. Each sat within about 7km of one of ten Cornwall towns: Truro, Falmouth, Newquay, Penzance, St Austell, Camborne, Redruth, Bodmin, Helston and St Ives.

A business only counted as having a website if its listing gave a real site. Facebook, Instagram and directory pages like Yell did not count. 847 of the 1,705 had one. For each of those we loaded the homepage once, on 10 July 2026, and recorded whether it opened, whether it used HTTPS, and whether the page held a title, a meta description, an H1 heading, a mobile viewport tag and structured data.

Website figures are worked out over every business in each group. The on-page figures are worked out over the 741 sites that loaded, so a broken site is not counted twice. Accountants, only six in the sample, sit in the raw data but are left out of the trade chart. The sample leans towards service and hospitality businesses, which fits Cornwall’s economy but is not a full census.

Use this data

These numbers are free to use. Journalists, bloggers and researchers are welcome to cite them as ‘Outcome Digital Marketing, Cornwall Small Business Website Audit 2026’ with a link to this page. Want a specific town or trade broken out? Ask us and we’ll pull it.

Is your business one of the invisible half?

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